THIS IS WHAT WE DO AND WHO WE ARE


Our Mission

Over several years I routinely asked my customers through surveys and customer reviews what they wanted most out of their contractor. I did this because I truly want to own and operate the best roof cleaning company in the area. What I heard from my customers wasn’t surprising; in fact, it’s exactly what I look for when I need work done on my own home. The top 3 things that our clients wanted most were:
1.)To be commitment to performing a high quality job

2.) To be fair in our pricing

3.) To be happy with our services i.e. provide a high level of customer service.

In honor to these 3 simple principles, we at Referred Roof Cleaning believe in following the Platinum Rule “Treat others the way they want to be treated” and so, our mission can be summarized in our motto “High Quality, Fair Price, Happy Customers”

Our Guarantees

– You will not be invoiced until you are fully satisfied with our work.
– The job will be performed according to your expectations and what we agree upon during the estimate process.
– All mess created from the work will be cleaned up and to your satisfaction before our crew leaves the premises.
– Once a bid is accepted, the price will not change unless the client specifically requests additional services.
– Your bid price will reflect the average market price; your bid or routine maintenance will never be quoted too high or too low.
– When sign up as a routine maintenance client, you have a no moss back warrantee that lasts as long as you remain with us.

 

Our Story

Referred Roof Cleaning & Exteriors was founded in 2011 under the original name of Eagle Roof Cleaning by Jaffet J. Jefferson as a way to help pay for his college tuition costs at the University of Oregon. Within the first year, he hired his first employee, established an office location, and landed his first commercial job. By the end of year two, Jaffet added his second crew, expanded his network through local chamber involvement, and expanded his list of services. In March of 2013 Jaffet brought on a business partner, Chris Champagna, then owner of Willamette Valley Landscape. As part of this new partnership, the business name changed to Oregon Roof Cleaning with the vision of expanding to multiple cities across the great state of Oregon. The company grew quickly, purchasing its first warehouse, adding a office manager, forming multiple crews, serving 11 cities, opening its second location in Portland and tackling multiple large scale commercial projects throughout Oregon, all while continuing to steadily build its residential client base. Then, in early 2015, Jaffet decided to take a break from the roof cleaning business to search out other interests. During that break, he realized this was indeed his true passion and began rebuilding the business in late 2016, leading to Referred Roof Cleaning’s official re-launching in early 2017.

SATISFACTION GUARANTEED
We stand by our work with a 100% satisfaction guarantee. At the end of each job, we conduct a final inspection with our client to ensure complete satisfaction.
EXCEPTIONAL SERVICE
Referred Roof Cleaning & Exteriors gets the job done right while providing Exceptional Customer Service to our clients every time.
LICENSED AND BONDED
We are licensed and bonded in the state of Oregon.
REPUTABLE AND HONEST
We work hard to maintain a great reputation and won’t recommend a cleaning if your roof needs to be replaced.

 

Meet Jaffet Jefferson

 

Owner of Referred Roof Cleaning & Exteriors

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2009
Thomas Jefferson opens Eagle Roof Cleaning to provide much needed additional income after being laid off from his job of 22 years working at Weyerhaeuser in the aftermath of the housing bubble crash of 2007-2009. Meanwhile, Jaffet attends his first year of college at the University of Oregon.
2010
With employment at Weyerhaeuser still shaky, Thomas decides to take fate into his own hands by doing the roof cleaning business full time. As the housing market slowly recovered, Eagle Roof Cleaning found new success. Jaffet works with his father during the summer of 2010 to learn the business and help with the increase in demand.
2011
Jaffet returns to Eugene with plans to open his own roof cleaning business. Within the first year, he hired his first employee, established an office location, and landed his first commercial job. Thomas and Jaffet both shared the Eagle Roof Cleaning name.
2012
In year two Jaffet added his second crew, expanded his network through local chamber involvement, and expanded his list of services. Networking & word of mouth marketing became the number 1 source for new jobs. Business almost doubled in revenue between 2011 and the end of 2012.
2013
In March of 2013 Jaffet brought on a business partner, Chris Champagna, then owner of Willamette Valley Landscape. As part of this new partnership, the business name changed to Oregon Roof Cleaning with the vision of expanding to multiple cities across the great state of Oregon.
2014
The business grows quickly in 2014. In February, the business is moved from what was essentailly a garage to renting a large 6000 Sq Ft. warehouse. That same year we added a office manager, formed multiple crews, expanded our services to 11 cities, opened our second location in Portland and tackled multiple large scale commercial projects throughout Oregon, all while continuing to steadily build our residential client base.
2015
Then, in early 2015, the partnership between Chris and Jaffet began to deteriorate. The two young entrepreneurs had very different approaches to business and found themselves in conflict more often than in harmony. Having worked so hard over the previous years, Jaffet decided to take a break from the roof cleaning business in pursuit of other interests.
2016
Jaffet and Andrea get married after a 6 year and 9 month long distance relationship. Andrea being from Leon, Mexico. While working as the Lane County Sales Manager for Elwood Staffing, Jaffet begins plans to re-launch his roof cleaning business.
2017
Referred Roof Cleaning is officially born.

HERE'S WHAT OUR RECENT CUSTOMERS HAVE TO SAY ABOUT US


Review by John S. on August, 9th, 2017
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We thank Jaffet and his partner for an excellent job and the reasonable price. We recommend them to anybody, who needs their services, because we're going to keep doing business with them for years to come!!!

Review by Kim Webster on August, 9th, 2017
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Jaffet is very professional. He went around the house and we decided what should be done. He has a lot of experience preparing a house to go on the market and was able to give me ideas of what should be done to increase "curb appeal" When I saw the work they had done I was amazed. Couldn't believe how great everything looked. They told me they'd come back and work on anything that they had missed. They hadn't. The work was excellent and at very reasonable price. I highly recommend them.

Review by Ruthy Kanagy on August, 7th, 2017
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James came on time and did a great job cleaning the roof and gutters and installing "gutter stuffers." Also repaired some flashing. Good communication, very professional. Expectations were met!

Review by Kelle Bucolo on August, 3rd, 2017
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Direct communication with the owner was very reassuring! Prompt replies and they showed up! Roof looks great, and the price was very reasonable.

Review by Stan & Kristi M. on July 30th, 2017
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Jaffet was professional, organized, personable and reliable. He (and James) power washed our concrete tile roof and installed new gutter protection. The roof looks GREAT!!! The price was reasonable. We plan to have him provide roof maintenance as long as we own the home.

Review by Nadine S. on July 1st, 2017
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This by far is the BEST roofing company we have had in the last 12 years. Jaffet and James are professional roofers who show up on time, know exactly what they are doing, trustworthy, explain everything in detail, PRICE was perfect, and our roof looks the best it has ever been.

Review by Linda S. on June 20th, 2017
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Professional, thorough, reasonably priced. Highly recommend.

Review by Tom I. on June 19th, 2017
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Our roof, almost 20 years old, has never been cleaner. Jaffet carefully cleaned each shingle as if it were fine china. He sequenced each task wisely and in the right order. And he thoroughly tidied up after he was done.
We trusted him completely.

Review by William B. on June 9th, 2017
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Referred Roof Cleaning did an excellent job on my roof, gutters, sidewalks, and skylights. Plus, they did a good job of cleaning up afterwards. I will definitely use them again next year

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